7/22/2010 2:27:49 PM
Topic:
Feature Requests
Kimberly
Posts: 20
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We understand that there are things that we can improve on and add to ChapterWeb to make it more useful and work more efficiently for our users. We ask your help in providing feedback, feature requests, and items that you would like to see in the future. Although we cannot guarantee that each request will be implemented, we will take the time to review each request that is posted.
If you see a similar request to your own, please reply to that post with your own ideas and thoughts so that we do not have duplicate requests.
Thank you!
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7/15/2010 12:27:57 PM
Topic:
Exporting member information/Directory
Kimberly
Posts: 20
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Hi Ann,
Thank you for reporting the issue with Google Chrome. I've made a Bug ticket for our team to look into this issue and get it resolved ASAP. In the meantime, please use Safari, Firefox, or Internet Explorer as a work around.
You cannot change the information that comes out when selecting the PDF option for the directory. You CAN choose which fields come out when exporting to Excel however. If you'd like to include Former TT's you'll want to check the box before filtering that says "Include Disabled Members."
If you have any other questions, please let me know.
Thank you,
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7/14/2010 11:55:56 AM
Topic:
Exporting member information/Directory
ann
Posts: 2
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I am unable to export member information when I use Google Chrome. I can pull information when I use IE. Is there a setting I need to change to be able to use Google platform?
Also, when choosing to print directory information, can I change what fields are utilized? How do I get it to not print "former" ticktockers/patronesses?
Thanks!
Ann
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7/1/2010 1:38:06 PM
Topic:
Attaching photo to members profile after uploading
Kimberly
Posts: 20
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Hi Angela,
In ChapterWeb 2.0 member photos are handled a bit differently in order to give the member the ability to add their own photo to their profile. This means that now in order to add a photo for a certain member you'll need to go directly into their profile. To do this you'll go into the Member tab > Browse to your member > Click on their name to open their information > and hit "Edit Member" on the top right hand corner. Once this is done you can add a photo to their profile by clicking the "Browse" button right below their name and searching for the photograph on your computer.
When you print the member directory using the Single Page layout, the system will automatically pull the photos in each Patroness profile to use in the directory itself.
If you have any questions, please let me know.
Thank you!
edited by Kimberly on 7/1/2010
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6/29/2010 10:50:00 AM
Topic:
Attaching photo to members profile after uploading
apoujol
Posts: 1
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Hi,
We have several pictures that need to be "attached" to profiles. Also, need to "attach" to our member directory when we format the pages. How do I do this after the photos have been uploaded in the Photo Gallery? When I click on the "T" to edit a photo it only gives me the ability to rename the photo. Thanks, Angela
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6/11/2010 9:34:17 AM
Topic:
E-Mailing from the Communication Tab
Michel_lonestar
Posts: 2
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Great! Thanks Kimberly!
I thought I had tried that before, I tried it just now and it works!
Thanks!
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6/11/2010 8:59:53 AM
Topic:
E-Mailing from the Communication Tab
Kimberly
Posts: 20
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Hi Michel,
There is actually a way to email just one person. You can do this by going into the Communications tab and selecting "To." When the list of groups pops up you'll see below it a little magnifying glass. Click right beside the magnifying glass to the right (your cursor will change so that you are able to type here) and enter the persons either first or last name and press enter or the "Find" button to the right. Their name will appear on the right hand side. Press "Add Selected" as usual and begin typing out your email.
If you have any other questions, just let me know!
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6/10/2010 4:50:19 PM
Topic:
E-Mailing from the Communication Tab
Michel_lonestar
Posts: 2
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Is there a way to e-mail a single member from the Communication tab? Currently, it only lets me select a group of members (committee) to e-mail. I would like to be able to type in one member name or two and have it generate an e-mail.
Is this on the list of things to fix in the system?
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6/9/2010 9:36:44 AM
Topic:
Member reports - confirmation of sign up's
Kimberly
Posts: 20
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Hi Lisa,
At this time the Calendar Report is going to show all members signed up for the events that you are also signed up for. In the coming months we'll be making improvements to the reports. I'll let our team know that this has been requested as extra needed functionality for this report.
Thank you -
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6/9/2010 9:35:00 AM
Topic:
Confirmation emails
Kimberly
Posts: 20
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Hi Lisa,
The way confirmations are set up now is that a generic response is sent back to someone once they sign up for an event. The systems knows who to send the email to by whichever email address is listed in their member profile. If someone is set to share an email address with their daughter, then unfortunately there is no way to customized that message to show who the email is for. They'll either need to get separate email addresses or remember who signed up for which event.
Let me know if you need anymore explanation.
Thank you -
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6/9/2010 9:31:03 AM
Topic:
Signing up for a philanthropy opportunity twice?
Kimberly
Posts: 20
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Hi Lisa,
How I believe most chapters get around this (because you are right, the system see's you as already signed up for the event) by either 1. Have people say in the comments when they sign up if they are bringing 1 or 2 items or 2. They separate this into two events so it allows them to sign up twice. I would say having them put in the comments what they are bringing would be the best strategy here. The good thing with doing it this way is that it will also show up in the sign up list so other members can see what people are bringing. Using the comments area is also a good way to incorporate ride shares for events.
Hope this helps!
Thank you-
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6/8/2010 10:09:53 PM
Topic:
Signing up for a philanthropy opportunity twice?
Lisa_Oudt
Posts: 5
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Hi, Is there a way to sign up for something twice in the calendar? Example: a group needs 20 pans of brownies... each member is allowed to sign up twice for a single event like this (2 pans of brownies instead of just 1). When I try to enter under "sign up" it will only allow me to enter my name once on the list. Is the system blocking me because it already sees my name or is there a setting that can be modified that allows a single user to sign up multiple times?
Thanks
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6/8/2010 9:53:35 PM
Topic:
Confirmation emails
Lisa_Oudt
Posts: 5
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When a member signs up for a new philanthropy opportunity we have our default set to issue an email notifying them that the sign up was successful. The problem is that when the email is sent we don't know who it's for ... meaning... if the Patroness and their two daughters are both signing up for things and the email address is the same for all three of them the email confirmation has no notation of the sign up being for the Patroness, Daughter 1 or Daughter 2. Is there a way for the system to note that "this is to confirm that Betty signed up for XYZ"?
Thank you!
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6/8/2010 9:50:41 PM
Topic:
Member reports - confirmation of sign up's
Lisa_Oudt
Posts: 5
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Our chapter had sign up's tonight for the first time on the new 2.0 site. People are asking me if they can run a report to see what they signed up for that will only show THEIR name. I know how to run the calendar sign up report and sort by event or month... but when the report runs it shows what I signed up for along with everyone else that signed up for that same event. Is there a way to just show my sign up event with my name or do I need to see everyone in the chapter that signed up for that event too? Thanks!
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6/8/2010 5:08:31 PM
Topic:
Can you blind copy BCC email a group?
Lisa_Oudt
Posts: 5
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Thank you! I should have scrolled down on the entry page. It is checked BCC as the default. That means that the member that sent this must have "un-checked" it. Interesting. I appreciate your quick response!
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6/8/2010 3:24:10 PM
Topic:
Migration to 2.0
Kimberly
Posts: 20
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For those chapters who have migrated over to ChapterWeb 2.0, what has been your overall experience? What advise can you give other chapters making the transition to 2.0?
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6/8/2010 3:16:48 PM
Topic:
Can you blind copy BCC email a group?
Kimberly
Posts: 20
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Hi Lisa,
Great question! You can BCC recepients of an email. We've added a "BCC recipients of this email" check box down at the bottom of the Communications tab, right before you press "send." Make sure to check this box (by default it should be checked on most accounts) before you send off your email.
If you have any other questions, please let me know!
Thank you.
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6/8/2010 1:03:35 PM
Topic:
Can you blind copy BCC email a group?
Lisa_Oudt
Posts: 5
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We find the communications tab on our upgraded 2.0 site which is great but when you send the email the full list of addresses appears in the heading. We had a member inadvertently email the entire chapter so now the full address book is sent to the whole chapter. Can you set this to BCC instead of traditional display format?
Thank you! Lisa Oudt
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5/25/2010 11:00:02 AM
Topic:
Filters
Kimberly
Posts: 20
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Hi Ann,
Yes, there is. We can add this for your chapter if you'd like. All you need to do for requests such as these is to email our support team at support@chapterweb.net.
Thank you!
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5/24/2010 1:43:16 PM
Topic:
Filters
ann
Posts: 2
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Hello, right now, I can filter the membership only by member role, committee, member status or ticktocker class. Is there a way to filter by "position?" If so, would "position" show up as a filter option when I want to create an email? Thanks! Ann
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