Sometimes members are unable to receive emails due to a variety of technical reasons. When this occurs, the member is placed on the Email Bounce List which displays the reason the email was not delivered. ChapterWeb offers a tool to allow you to clear the bounce list to allow for sending to these email addresses. To [...]
Under the Communication tab, click on the sub-tab Send Text Message. Select the recipients for your text in the To field, and compose your text message in the Message Body. Once your text message is ready, click Send at the bottom.
To add an attachment within a ChapterWeb email, click on the Add Attachment button within Send an Email Message. You can then select the file you wish to attach to your email. Once attached, the file will show by name above the Add Attachment button.
To save a draft of your email in ChapterWeb, click on the Save Draft button at the bottom of the email. This will automatically save your draft. To load a saved draft of a ChapterWeb email, click on the Select Draft button in the top-right. If after loading a draft you want to save a new [...]
To stop a member from receiving email messages, you can set the member's status to Inactive within that member's profile. Another method to stop a member from receiving emails is to deactivate the member's login within that member's profile.
To allow a member to receive the email created by a contact form submission, assign the role of Contacts to that member within the member's profile.
Click on the arrow to the right on the Communication tab to open the Communication sub-menu. Once the sub-menu is open, click on Sent Messages. This will open the Sent Messages page which will display your Sent Messages.
On the email composition page, click on the Advanced User Selection Tool. Once opened, the Advanced User Selection tool will allow you to select different groups within your membership. The availed filters are determined via ChapterWeb site settings. To change the available filters, go to Member and Filter Settings within Settings and select the desired filters.
Navigate to Compose an Email Message by clicking on Communication in the navigation bar. Add recipients by using the Advanced User Search, or by typing directly into the To line. Enter your email subject in the Subject line. Compose your message body in the Message area. You can also attach files to your email using the [...]
Click on the arrow to the right on the Communication tab to open the Communication sub-menu. Once the sub-menu is open, click on Inbox. This will open your Inbox page which will display your Inbox.
The Contact Us form on the public site for ChapterWeb will go to whomever is specified as a ContactUs person in the roles section of the website. Assign the ContactUs role to any members intended to receive the Contact Us form submissions from the public site's Contact Us page form.