How do I clear the Email Bounce List?

By |2023-06-01T16:00:43+00:00May 22nd, 2023|Categories: Communication|

Sometimes members are unable to receive emails due to a variety of technical reasons. When this occurs, the member is placed on the Email Bounce List which displays the reason the email was not delivered. ChapterWeb offers a tool to allow you to clear the bounce list to allow for sending to these email addresses. To [...]

How do I send a text message?

By |2023-01-24T22:02:29+00:00January 23rd, 2019|Categories: Communication|

Under the Communication tab, click on the sub-tab Send Text Message. Select the recipients for your text in the To field, and compose your text message in the Message Body. Once your text message is ready, click Send at the bottom.

How do I use email drafts?

By |2023-01-17T20:25:55+00:00July 10th, 2013|Categories: Communication|Tags: , , , , , , |

To save a draft of your email in ChapterWeb, click on the Save Draft button at the bottom of the email. This will automatically save your draft. To load a saved draft of a ChapterWeb email, click on the Select Draft button in the top-right. If after loading a draft you want to save a new [...]

How do I view my sent messages?

By |2023-01-17T20:19:06+00:00March 31st, 2011|Categories: Communication|

Click on the arrow to the right on the Communication tab to open the Communication sub-menu. Once the sub-menu is open, click on Sent Messages. This will open the Sent Messages page which will display your Sent Messages.

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How do I send an email to member groups using the Advanced User Selection tool?

By |2022-10-18T22:21:58+00:00May 11th, 2010|Categories: Communication|

On the email composition page, click on the Advanced User Selection Tool. Once opened, the Advanced User Selection tool will allow you to select different groups within your membership. The availed filters are determined via ChapterWeb site settings.  To change the available filters, go to Member and Filter Settings within Settings and select the desired filters.

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How do I send an email message?

By |2023-09-07T21:40:31+00:00May 1st, 2009|Categories: Communication|

Navigate to Compose an Email Message by clicking on Communication in the navigation bar. Add recipients by using the Advanced User Search, or by typing directly into the To line. Enter your email subject in the Subject line. Compose your message body in the Message area. You can also attach files to your email using the [...]

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How do I view Inbox messages?

By |2022-10-18T22:46:58+00:00May 1st, 2009|Categories: Communication|

Click on the arrow to the right on the Communication tab to open the Communication sub-menu. Once the sub-menu is open, click on Inbox. This will open your Inbox page which will display your Inbox.

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