Support

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How do I reset my password?

By |2019-04-23T21:49:32+00:00April 23rd, 2019|Categories: |

All  members are allowed to change their own passwords within ChapterWeb. Follow the steps below to successfully change your password: 1. Once you have logged in, you'll want to click on your name on the upper right hand corner (see item 1 below).   2. Once you've clicked here you'll be able to see your information. [...]

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As an administrator, can I send email to all members notifying them of important news and events?

By |2018-12-12T00:23:32+00:00September 27th, 2018|Categories: |

Yes. Website administrators have the ability to send bulk email to all chapter members notifying them of important events, deadlines, notification of new newsletters posted online and whatever else is important to your chapter. The ChapterWeb email module allows administrators to send email messages to all members or select members of your chapter.

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How often does ChapterWeb software change? Am I entitled to updates as a member?

By |2018-12-12T00:22:08+00:00September 27th, 2018|Categories: |

As a subscriber to ChapterWeb, you are entitled to receive unlimited updates and revisions of the software as they become available. Our development team is continually upgrading the site to include the best features and industry standards. Through MITC’s ProSupport® remote support program, feedback from Web administrators is proactively compiled and closely reviewed for prompt inclusion [...]

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My organization stores sensitive data. How secure is ChapterWeb’s file storing system?

By |2019-05-31T23:00:57+00:00September 27th, 2018|Categories: |

ChapterWeb is protected by SSL (Secure Socket Layer) encryption. This allows you to protect sensitive traffic to and from your ChapterWeb site. When building ChapterWeb we leveraged industry standard encryption technology and utilized the strongest SSL implementation available (128-bit encryption).

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